Sahaje by Samadrita (“Sahaje”, “we”, “us”) respects your privacy. This Policy explains how we process your personal data under the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

We may collect your name, phone number, email, billing and shipping address, Order and payment-related details, communications, returns, reviews and marketing preferences. We may also collect basic technical information such as IP address, browser, device information and Website activity.

We use this data only as necessary to operate our Website, process and deliver Orders, manage payments, returns and refunds, provide customer support, prevent fraud, maintain Website security, comply with legal obligations and, where you consent, send marketing communications.

Payments are processed through Razorpay, and shipping may be handled through Shiprocket and its courier partners. We share only the personal data reasonably necessary for these services. We may also disclose data where required by law or a competent authority. We do not sell your personal data.

Where processing is based on your consent, you may withdraw it at any time by contacting us or using the relevant unsubscribe or preference controls. Withdrawal does not affect processing lawfully carried out before withdrawal.

We use necessary cookies for Website functionality and may use optional analytics or marketing cookies with your consent where required.

Our Website is not intended for children. We do not knowingly process children's personal data without appropriate verifiable consent from their parent or lawful guardian as required under applicable law.

We retain personal data only for as long as necessary for the purpose for which it was collected or as required under applicable tax, accounting, consumer-protection or other laws. When no longer required, data will be deleted or anonymised where reasonably practicable.

Under the DPDP Act, you may request information about the personal data we process, seek correction, completion, updating or erasure, withdraw consent, raise a grievance and exercise the right of nomination where applicable.

To exercise these rights, email chakrabartisnil@gmail.com with the subject “Privacy Request”. We may reasonably verify your identity before acting on the request.

We maintain reasonable technical and organisational safeguards to protect personal data. If a personal-data breach occurs, we will take appropriate remedial action and notify the Data Protection Board of India and affected Data Principals as required under applicable law.

We may update this Policy when our practices or legal obligations change. The latest version and effective date will always be published on the Website.

For any privacy question, consent withdrawal, rights request or grievance, contact:

Sahaje by Samadrita
Email: chakrabartisnil@gmail.com
By providing your personal data to us, you acknowledge that you have been provided this Privacy Policy. Wherever consent is required under the DPDP Act, we will seek it separately through a clear affirmative action.